Rapid advancements in artificial intelligence and the proliferation of digital labour platforms are fundamentally reshaping how individuals and organisations work. From offices to gig economies, algorithmic systems now mediate a wide array of work practices, increasingly blurring the boundary between humans and machines. The recent breakthrough of generative AI technologies, such as ChatGPT which emerged in late 2022, has marked a turning point. Around the world, individuals and organisations are experimenting with AI-driven tools to enhance productivity and create value. These developments bring both new opportunities and pressing challenges for the future of work, with uncertain impacts on economic activity, job quality, and social equity – issues now central to academic debate.
On September 10, the first day of the 2025 conference took place online, bringing together global participants for academic panels and keynote talks on AI, platform work, and the evolving world of work. At this pivotal moment, critical inquiry is needed to guide our understanding and governance of AI-augmented, platform-mediated work. This virtual gathering invited policymakers, industry leaders, worker representatives, scholars, and researchers from across disciplines to explore the complex interplay between AI, digital platforms, and the future of work.
The next day, September 11, the conference continued in person in Brussels with a dedicated policy-focused event. This roundtable brought together multiple stakeholders for high-level dialogue on AI policy and regulation, featuring interactive sessions aimed at developing concrete policy pathways and regulatory frameworks to support inclusive and equitable technological change in the world of work.
In today’s fast-paced business environment, platforms have emerged as powerful drivers of innovation, growth, and market disruption. Crafting a well-defined platform strategy is the key to staying competitive and thriving in this transformative
landscape. Our “Platform Strategy Development” workshop is a deep dive into the art and science of shaping your platform vision.
Workshop Highlights
1. Platform Fundamentals
Start with a comprehensive understanding of what
platforms are and why they are reshaping industries. Gain insights into successful
platform business models and real-world case studies.
2. Value Proposition
Define your platform’s unique value proposition. Understand how to create and deliver value for different user segments, fostering engagement and loyalty.
3. Ecosystem Building
Delve into the concept of ecosystems and network effects. Discover strategies for attracting and retaining participants, partners, and developers.
4. Monetization Models
Explore various revenue-generation strategies used by
successful platforms. Choose the right pricing and monetization models for your platform venture.
5. Risk Mitigation
Identify potential challenges and risks associated with platform
development and adoption. Develop mitigation strategies to ensure platform success.
Workshop duration: 2.5 hours
Availability: In-person (in the Netherlands and abroad) and online
Workshop Highlights
1. Platform Awareness
Gain a deep understanding of platform business models and why they are reshaping industries worldwide. Explore real-world examples and the potential benefits for your organisation.
2. Platform Strategy
Learn how to craft a platform strategy that aligns with your business goals and leverages your existing assets. Identify opportunities for ecosystem development and revenue generation.
3. Ecosystem Building
Explore the concept of ecosystems and how to foster partnerships, collaborations, and network effects that drive platform success.
4. Customer-Centric Design
Shift your focus towards customer-centric design principles. Understand how platforms thrive by creating value for users, participants, and stakeholders.
5. Monetization Strategies
Explore various monetization models and pricing strategies used by successful platforms. Determine the right approach for your platform venture.
Workshop duration: 2.5 hours
Availability: In-person (in the Netherlands and abroad) and online
In today’s AI-driven world, ethical considerations are paramount. Our workshops empower organisations to navigate AI technology responsibly.
Workshop Highlights
1. AI Ethics Awareness:
Understand the importance of AI ethics for your organisation. Explore relevant ethical dilemmas and grasp the significance of ethical maturity
2. AI Ethics Management:
Address ethical challenges introduced by AI. Learn to manage issues across use-cases, guidelines, development, and monitoring.
3. AI Ethics Maturity:
Develop a maturity plan tailored to your organisation. Assess your current AI ethics maturity level, identify strengths, areas for improvement, and set goals for the future.
Workshop duration: 3 hours
Availability: In-person (in the Netherlands and abroad) and online.






