Reshaping Work 2018 - Platform Economy Conference

2018 Aftermovie

2018 Program

2018 CONFERENCE HIGHLIGHTS

‘‘Think Like’’ Roundtables

During the session "Think Like Roundtables", attendees were asked to put on a different hat and think from a perspective of an entrepreneur, policy maker, labor organizer, platform worker, incumbent, and a staffing agency.

Meet the Platform Workers

During our signature session "Meet the Platform Workers", Uber Eats and Deliveroo engaged in a constructive discussion with people who work through their platforms - this exciting panel made us laugh but also consider issues that are important to workers.

Platform Experience

Thanks to the New York-based artist Brett Wallace, we offered you a window into experiences of platform workers. Participants were able to watch short documentaries, featuring interviews with food delivery riders, Amazon Mechanical Turkers, and Handy cleaners. What more, attendees were able to do an actual gig task!

Keynote Speakers

Included Matthew Taylor, Chief Executive of RSA, Laura Esnaola, Managing Director of Care.com Europe, Juliet Schor, Professor at Boston College and Koen Frenken, Professor in Innovation Studies at Utrecht University.

Session 1

The nature of platform work

PLATFORM WORKER CAREERS

The platform economy embedded in society

INCLUSION AND EXCLUSION IN PLATFORM WORK

Managing by algorithms: the technological dimension of platforms

PLATFORM COMPETITION

The challenges of regulating the platform economy

POWER AND THE SHAPING OF PLATFORM WORK

Platform workers and collective action

Alternative forms of organizing: beyond platform capitalism

Flexibility and autonomy in platform work: too good to be true?

2019

2019 - RESEARCH INSIGHTS 1

PLATFORM WORK IN THE CARE SECTOR

INCOME AND TAXATION OF GIG WORKERS

THE ROLE OF PLATFORM CUSTOMERS AND INTERMEDIARIES

2019 - RESEARCH INSIGHTS 2

DIGITAL TECHNOLOGY & ALGORITHMIC MANAGEMENT

The identity of platform workers: European experiences

2019 - RESEARCH INSIGHTS 3

Knowledge and skills in platform work: still relevant?

DATA AND GOVERNANCE OF PLATFORMS

Classroom 3

Global platform labour – Negotiating the value of work in a transcultural space

Anna Oechslen (Leibniz Institute for Research on Society and Space)

Classroom 3

Gigging in the sharing economy

Andrea Geissingera (Örebro University School of Business and The Ratio Institute), Christofer Laurell (Stockholm School of Economics Institute for Research and Jönköping International Business School), Christina Öberg (The Ratio Institute), Christian Sandströmd (Chalmers University of Technology, The Ratio Institute and Jönköping International Business School)

Classroom 3

Understanding the nature of tasks in crowdwork platforms

Anoush Margaryan (University of West London)

Parool theter

Impacts of Online Labour Markets on Rural Employment

Fabian Braesemann, Otto Kässi, Vili Lehdonvirta
(University of Oxford)

Parool theater

Uberizing Discrimination

Minna J. Kotkin (Brooklyn Law School)

Parool theater

Micro-work, datafied economies, and artificial intelligence: the French case

Antonio A. Casilli (Telecom ParisTech, EHESS), Maxime Besenval (INRIA), Marion Coville (Telecom ParisTech), Clément Le Ludec (CNRS), Paola Tubaro (INRIA, CNRS)

Classroom 1

Beyond algorithmic management: labour control in platformbased food

Benjamin Herr (University of Vienna)

Classroom 1

New ways of organising freelance work: How algorithmic management unfolds across the tight- and loose-control platforms Uber and M-Turk

Mareike Möhlnann (Warwick Business School)

Classroom 1

Technology-driven workforce management in multi-utilities

Luca Giustiniano, Andrea Prencipe (LUISS Guido Carli University)

Classroom 3

Let’s take the high road to platform work. A multimethod study

Sarike Verbiest (TNO Healthy Living), Wouter Van der Torre (TNO Healthy Living), Lisa Hummel (Rijksuniversiteit Groningen and TNO Healthy Living), Steven Dhondt (TNO Healthy Living and K.U.Leuven)

Classroom 3

The Other Labor Law: Understanding the Tax-Work Intersection

Shu-Yi Oei, Diane M. Ring (Boston College Law School)

Classroom 3

Future work

Jeffrey Hirsch (The University of North Carolina)

Parool theater

Platform economy in the context of industrial relations and social dialogue: evidence from France

Mehtap Akgüç (CEPS)

Parool theater

A cross-country comparison of worker and regulator responses to the platform-based food-delivery sector in Australia, the Netherlands and United Kingdom

Alex Veen (The University of Sydney), Caleb Goods (The University of Western Australia), Thomas Barratt (Edith Cowan University)

Parool theter

On the conditions of possibility for worker organizing in platform-based gig economies: Towards a more granular research approach

Niels van Doorn (University of Amsterdam)

Classroom 3

Platform Cooperatives: Opportunities and Obstacles

Martijn Arets (Copernicus Institute of Sustainable Development, Utrecht)

Classroom 3

Business Transfer Options for Realizing Democratic Online Platforms

Morshed Mannan (Leiden University), Nathan Schneider (University of Colorado Boulder)

Classroom 3

Work organization in the gig economy: Invisible overheads of platform-based work

Johanna Hofbauer, Dominik Klaus, Angelika Schmidt
(Vienna University of Economics and Business)

Classroom 1

"It was my own silly fault": the internalisation of responsibility among crowd workers

Kaire Holts, Ursula Huws
(University of Hertfordshire)

Classroom 1

How Mobile-Friendly is Crowdwork? Mobile Affordances, Perpetual Contact and Inequalities in the Gig Economy

Gemma Newlands, Christoph Lutz
(Nordic Centre for Internet and Society BI Norwegian Business School)

Classroom 1

Working Parents In Gig Economy

Krzysztof Walczak, Barbara Godlewska-Bujok
(University of Warsaw)

Parool theater

Who are the Shapers of the Platform Economy from Serbia? Intersectional Study of Platform Workers and Policy Agenda Perspective

Authors: Branka Andjelkovic, Tanja Jakobi, dr Maja Kovac, Jelena Sapic, Milica Skocajic
Public Policy Research Center, Belgrade, Serbia

Parool theater

How workers matter: the co-construction of platforms and workers

Luca Perrig (University of Geneva)

Parool theter

Personas for a better understanding of emerging worker identities in the Swiss Gig Economy (Business & Economics)

Thomas Ryser, Corsin Flepp, University of Applied Science Northwestern Switzerland, School of Applied Psychology, Institute for Research and Development of Collaborative Processes, ifk
Jonas Konrad, University of Applied Science Northwestern Switzerland, School of Business, Institute for Human Resource Management

Classroom 1

Does Education still Matter in the Gig Economy?

Petra Zaal, Andrea Herrmann, Maryse Chappin, Brita Schemmann
(Utrecht University)

Classroom 1

Signalling Skills in an Online Labour Market

Otto Kässi (University of Oxford)

Classroom 1

Practice what you Preach: Transforming the Professional Knowledge of Management Consultants

Clara Hoekman, Mohammad Hosein Rezazade Mehrizi
(VU Amsterdam)

Classroom 1

Theorizing platform sourcing as a model for organizing knowledge work

Greetje Corporaal, Vili Lehdonvirta
(University of Oxford)

Session 2

The nature of platform work

PLATFORM WORKER CAREERS

The platform economy embedded in society

INCLUSION AND EXCLUSION IN PLATFORM WORK

Managing by algorithms: the technological dimension of platforms

PLATFORM COMPETITION

The challenges of regulating the platform economy

POWER AND THE SHAPING OF PLATFORM WORK

Platform workers and collective action

Alternative forms of organizing: beyond platform capitalism

Flexibility and autonomy in platform work: too good to be true?

2019

2019 - RESEARCH INSIGHTS 1

PLATFORM WORK IN THE CARE SECTOR

INCOME AND TAXATION OF GIG WORKERS

THE ROLE OF PLATFORM CUSTOMERS AND INTERMEDIARIES

2019 - RESEARCH INSIGHTS 2

DIGITAL TECHNOLOGY & ALGORITHMIC MANAGEMENT

The identity of platform workers: European experiences

2019 - RESEARCH INSIGHTS 3

Knowledge and skills in platform work: still relevant?

DATA AND GOVERNANCE OF PLATFORMS

Classroom 3

Global platform labour – Negotiating the value of work in a transcultural space

Anna Oechslen (Leibniz Institute for Research on Society and Space)

Classroom 3

Gigging in the sharing economy

Classroom 3

Understanding the nature of tasks in crowdwork platforms

Anoush Margaryan (University of West London)

Parool theter

Impacts of Online Labour Markets on Rural Employment

Fabian Braesemann, Otto Kässi, Vili Lehdonvirta
(University of Oxford)

Parool theater

Uberizing Discrimination

Minna J. Kotkin (Brooklyn Law School)

Parool theater

Micro-work, datafied economies, and artificial intelligence: the French case

Antonio A. Casilli (Telecom ParisTech, EHESS), Maxime Besenval (INRIA), Marion Coville (Telecom ParisTech), Clément Le Ludec (CNRS), Paola Tubaro (INRIA, CNRS)

Classroom 1

Beyond algorithmic management: labour control in platformbased food

Benjamin Herr (University of Vienna)

Classroom 1

New ways of organising freelance work: How algorithmic management unfolds across the tight- and loose-control platforms Uber and M-Turk

Mareike Möhlnann (Warwick Business School)

Classroom 1

Technology-driven workforce management in multi-utilities

Luca Giustiniano, Andrea Prencipe (LUISS Guido Carli University)

Classroom 3

Let’s take the high road to platform work. A multimethod study

Sarike Verbiest (TNO Healthy Living), Wouter Van der Torre (TNO Healthy Living), Lisa Hummel (Rijksuniversiteit Groningen and TNO Healthy Living), Steven Dhondt (TNO Healthy Living and K.U.Leuven)

Classroom 3

The Other Labor Law: Understanding the Tax-Work Intersection

Shu-Yi Oei, Diane M. Ring (Boston College Law School)

Classroom 3

Future work

Jeffrey Hirsch (The University of North Carolina)

Parool theater

Platform economy in the context of industrial relations and social dialogue: evidence from France

Mehtap Akgüç (CEPS)

Parool theater

A cross-country comparison of worker and regulator responses to the platform-based food-delivery sector in Australia, the Netherlands and United Kingdom

Alex Veen (The University of Sydney), Caleb Goods (The University of Western Australia), Thomas Barratt (Edith Cowan University)

Parool theter

On the conditions of possibility for worker organizing in platform-based gig economies: Towards a more granular research approach

Niels van Doorn (University of Amsterdam)

Classroom 3

Platform Cooperatives: Opportunities and Obstacles

Martijn Arets (Copernicus Institute of Sustainable Development, Utrecht)

Classroom 3

Business Transfer Options for Realizing Democratic Online Platforms

Morshed Mannan (Leiden University), Nathan Schneider (University of Colorado Boulder)

Classroom 3

Work organization in the gig economy: Invisible overheads of platform-based work

Johanna Hofbauer, Dominik Klaus, Angelika Schmidt
(Vienna University of Economics and Business)

Classroom 1

"It was my own silly fault": the internalisation of responsibility among crowd workers

Kaire Holts, Ursula Huws
(University of Hertfordshire)

Classroom 1

How Mobile-Friendly is Crowdwork? Mobile Affordances, Perpetual Contact and Inequalities in the Gig Economy

Gemma Newlands, Christoph Lutz
(Nordic Centre for Internet and Society BI Norwegian Business School)

Classroom 1

Working Parents In Gig Economy

Krzysztof Walczak, Barbara Godlewska-Bujok
(University of Warsaw)

Parool theater

Who are the Shapers of the Platform Economy from Serbia? Intersectional Study of Platform Workers and Policy Agenda Perspective

Authors: Branka Andjelkovic, Tanja Jakobi, dr Maja Kovac, Jelena Sapic, Milica Skocajic
Public Policy Research Center, Belgrade, Serbia

Parool theater

How workers matter: the co-construction of platforms and workers

Luca Perrig (University of Geneva)

Parool theter

Personas for a better understanding of emerging worker identities in the Swiss Gig Economy (Business & Economics)

Classroom 1

Does Education still Matter in the Gig Economy?

Petra Zaal, Andrea Herrmann, Maryse Chappin, Brita Schemmann
(Utrecht University)

Classroom 1

Signalling Skills in an Online Labour Market

Otto Kässi (University of Oxford)

Classroom 1

Practice what you Preach: Transforming the Professional Knowledge of Management Consultants

Clara Hoekman, Mohammad Hosein Rezazade Mehrizi
(VU Amsterdam)

Classroom 1

Theorizing platform sourcing as a model for organizing knowledge work

Greetje Corporaal, Vili Lehdonvirta
(University of Oxford)

Session 3

The nature of platform work

PLATFORM WORKER CAREERS

The platform economy embedded in society

INCLUSION AND EXCLUSION IN PLATFORM WORK

Managing by algorithms: the technological dimension of platforms

PLATFORM COMPETITION

The challenges of regulating the platform economy

POWER AND THE SHAPING OF PLATFORM WORK

Platform workers and collective action

Alternative forms of organizing: beyond platform capitalism

Flexibility and autonomy in platform work: too good to be true?

2019

2019 - RESEARCH INSIGHTS 1

PLATFORM WORK IN THE CARE SECTOR

INCOME AND TAXATION OF GIG WORKERS

THE ROLE OF PLATFORM CUSTOMERS AND INTERMEDIARIES

2019 - RESEARCH INSIGHTS 2

DIGITAL TECHNOLOGY & ALGORITHMIC MANAGEMENT

The identity of platform workers: European experiences

2019 - RESEARCH INSIGHTS 3

Knowledge and skills in platform work: still relevant?

DATA AND GOVERNANCE OF PLATFORMS

Classroom 3

Global platform labour – Negotiating the value of work in a transcultural space

Anna Oechslen (Leibniz Institute for Research on Society and Space)

Classroom 3

Gigging in the sharing economy

Classroom 3

Understanding the nature of tasks in crowdwork platforms

Anoush Margaryan (University of West London)

Parool theter

Impacts of Online Labour Markets on Rural Employment

Fabian Braesemann, Otto Kässi, Vili Lehdonvirta
(University of Oxford)

Parool theater

Uberizing Discrimination

Minna J. Kotkin (Brooklyn Law School)

Parool theater

Micro-work, datafied economies, and artificial intelligence: the French case

Antonio A. Casilli (Telecom ParisTech, EHESS), Maxime Besenval (INRIA), Marion Coville (Telecom ParisTech), Clément Le Ludec (CNRS), Paola Tubaro (INRIA, CNRS)

Classroom 1

Beyond algorithmic management: labour control in platformbased food

Benjamin Herr (University of Vienna)

Classroom 1

New ways of organising freelance work: How algorithmic management unfolds across the tight- and loose-control platforms Uber and M-Turk

Mareike Möhlnann (Warwick Business School)

Classroom 1

Technology-driven workforce management in multi-utilities

Luca Giustiniano, Andrea Prencipe (LUISS Guido Carli University)

Classroom 3

Let’s take the high road to platform work. A multimethod study

Sarike Verbiest (TNO Healthy Living), Wouter Van der Torre (TNO Healthy Living), Lisa Hummel (Rijksuniversiteit Groningen and TNO Healthy Living), Steven Dhondt (TNO Healthy Living and K.U.Leuven)

Classroom 3

The Other Labor Law: Understanding the Tax-Work Intersection

Shu-Yi Oei, Diane M. Ring (Boston College Law School)

Classroom 3

Future work

Jeffrey Hirsch (The University of North Carolina)

Parool theater

Platform economy in the context of industrial relations and social dialogue: evidence from France

Mehtap Akgüç (CEPS)

Parool theater

A cross-country comparison of worker and regulator responses to the platform-based food-delivery sector in Australia, the Netherlands and United Kingdom

Alex Veen (The University of Sydney), Caleb Goods (The University of Western Australia), Thomas Barratt (Edith Cowan University)

Parool theter

On the conditions of possibility for worker organizing in platform-based gig economies: Towards a more granular research approach

Niels van Doorn (University of Amsterdam)

Classroom 3

Platform Cooperatives: Opportunities and Obstacles

Martijn Arets (Copernicus Institute of Sustainable Development, Utrecht)

Classroom 3

Business Transfer Options for Realizing Democratic Online Platforms

Morshed Mannan (Leiden University), Nathan Schneider (University of Colorado Boulder)

Classroom 3

Work organization in the gig economy: Invisible overheads of platform-based work

Johanna Hofbauer, Dominik Klaus, Angelika Schmidt
(Vienna University of Economics and Business)

Classroom 1

"It was my own silly fault": the internalisation of responsibility among crowd workers

Kaire Holts, Ursula Huws
(University of Hertfordshire)

Classroom 1

How Mobile-Friendly is Crowdwork? Mobile Affordances, Perpetual Contact and Inequalities in the Gig Economy

Gemma Newlands, Christoph Lutz
(Nordic Centre for Internet and Society BI Norwegian Business School)

Classroom 1

Working Parents In Gig Economy

Krzysztof Walczak, Barbara Godlewska-Bujok
(University of Warsaw)

Parool theater

Who are the Shapers of the Platform Economy from Serbia? Intersectional Study of Platform Workers and Policy Agenda Perspective

Authors: Branka Andjelkovic, Tanja Jakobi, dr Maja Kovac, Jelena Sapic, Milica Skocajic
Public Policy Research Center, Belgrade, Serbia

Parool theater

How workers matter: the co-construction of platforms and workers

Luca Perrig (University of Geneva)

Parool theter

Personas for a better understanding of emerging worker identities in the Swiss Gig Economy (Business & Economics)

Classroom 1

Does Education still Matter in the Gig Economy?

Petra Zaal, Andrea Herrmann, Maryse Chappin, Brita Schemmann
(Utrecht University)

Classroom 1

Signalling Skills in an Online Labour Market

Otto Kässi (University of Oxford)

Classroom 1

Practice what you Preach: Transforming the Professional Knowledge of Management Consultants

Clara Hoekman, Mohammad Hosein Rezazade Mehrizi
(VU Amsterdam)

Classroom 1

Theorizing platform sourcing as a model for organizing knowledge work

Greetje Corporaal, Vili Lehdonvirta
(University of Oxford)

Time to Network

We also made sure you had plenty of time to network! The drinks on Thursday, followed by the networking dinner, resulted in fruitful discussions and hopefully long-lasting friendships.

Venue

Reshaping Work 2018 conference took place at the Student Hotel in Amsterdam. The Student Hotel is the social, creative and entrepreneurial hub of the city. It is located in former printing press facilities of Het Parool and Trouw newspapers.